At Netgair LLC, we aim to provide services that meet the agreed requirements and expectations of our customers. Because our services may involve customized work, development time, planning, configuration, and other resources, refund eligibility may depend on the nature and stage of the service.
For custom services such as business consulting, ecommerce development, app development, and domain or hosting setup, refunds are reviewed based on the work completed and the specific agreement between Netgair LLC and the customer.
Payments made to begin a project may be non-refundable once work has started or resources have been committed to the project. Any applicable refund will be determined based on the circumstances and the terms agreed upon before work begins.
Customers who wish to cancel a service should contact us as soon as possible. If work has not yet started, Netgair LLC may review the request for a refund. Once substantial work has been completed, the refundable amount may be reduced or unavailable.
Domain registrations, renewals, hosting services, and related third-party services may be subject to the refund and cancellation policies of the respective provider. Charges that have already been paid to a third-party provider may not be refundable by Netgair LLC.
When a refund is approved, the amount and method of the refund will be communicated to the customer. Processing time may vary depending on the payment method or financial institution used for the original transaction.
Changes to project requirements after work has started may affect the project scope, timeline, and cost. Additional work requested outside the original agreement is not considered grounds for a refund of completed work.
If you have questions about this Refund Policy or would like to request a cancellation or refund review, please contact Netgair LLC.
Email: info@netgair.com